Department
The Primary Care Center provides comprehensive, culturally sensitive family centered care to residents of greater Hartford. The primary care practice includes a multi-disciplinary team of physicians, nurse practitioners, physician’s assistants, nursing, social work, and administrative staff. Services are provided using the Medical Home Model and include a full range of health maintenance and acute services by both appointment and walk-in. The practice is a major teaching site for general pediatrics for the Pediatric Residency Program and the medical student teaching program of the University of Connecticut School of Medicine. 
Specialty care services include the Lead Program which is affiliated with Hartford Regional Lead Treatment Center; the Drug-Exposed Infants Program (Pro-kids) which provides enhanced primary care services to infants with intrauterine substance exposure; Reach Out and Read a highly successful emergent literacy program;  the Health Outreach for Medical Equality (HOME) Project, an outreach and care coordination demonstration model, and screenings and assessments for children with developmental disabilities.

Technology
N/A.

Nurses
A multi-disciplinary approach to patient care is practiced within the nursing department. Positions include both full and part-time RN’s, LPN’s and medical assistants whose professional experience ranges from two to thirty years. 

Orientation
Department and position-specific orientation is conducted and ongoing mentoring and support is provided.

Scheduling
Days only, no evenings or weekend hours or holidays.

Educational Opportunities
The PCC actively promotes continuing education and professional development for all providers and clinical staff.
Attending physicians provide training as Preceptors to Pediatric Residents.
Shadowing and internships for both provider and nursing positions are arranged to meet the needs of both students and patients and includes focused clinical time using a preceptor model.